Comments on: My Delta Airlines Experience: Where Did All The Humans Go? http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/ A social media and networking blog by DJ Waldow Wed, 21 Mar 2012 15:26:03 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Delta Nightmares http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-1213 Delta Nightmares Mon, 14 Feb 2011 14:56:00 +0000 http://socialbutterflyguy.com/?p=898#comment-1213 Wow! I just had an awful experience on Delta too. I started a blog at http://deltanightmares.com/ to document their ridiculous customer service attempts. I'd be happy to share your story there if you'd like! My own horror story can be found here - http://deltanightmares.com/2011/02/the-whole-story%E2%80%A6/ Wow! I just had an awful experience on Delta too. I started a blog at http://deltanightmares.com/ to document their ridiculous customer service attempts. I’d be happy to share your story there if you’d like!

My own horror story can be found here – http://deltanightmares.com/2011/02/the-whole-story%E2%80%A6/

]]> By: DJ Waldow http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-1212 DJ Waldow Fri, 11 Feb 2011 19:29:00 +0000 http://socialbutterflyguy.com/?p=898#comment-1212 Agreed. However, I'm not sold that they'll go out of business for this reason. People love to complain (me included), but they don't often take action. I mean...I still fly Delta all the time. I'd rather fly SWA but it's not always an option. Know what I mean? Agreed. However, I’m not sold that they’ll go out of business for this reason. People love to complain (me included), but they don’t often take action. I mean…I still fly Delta all the time. I’d rather fly SWA but it’s not always an option.

Know what I mean?

]]> By: Self-Storage-Prices http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-1208 Self-Storage-Prices Fri, 11 Feb 2011 11:55:00 +0000 http://socialbutterflyguy.com/?p=898#comment-1208 Post Ice, DJ. My guess is Delta will not be there for the long term .... at least not if they continue with their current level of "service." I'm with you ... I almost exclusively fly Southwest Airlines and American Airlines. You're there in the human being is what it's all about ... companies will realize that almost always (South West has clearly understood) and companies that will not die. That's one thing I like about the media ..... the ball is on the side of consumers. Delta has lost more than one client, my friend. Post Ice, DJ. My guess is Delta will not be there for the long term …. at least not if they continue with their current level of “service.” I’m with you … I almost exclusively fly Southwest Airlines and American Airlines. You’re there in the human being is what it’s all about … companies will realize that almost always (South West has clearly understood) and companies that will not die. That’s one thing I like about the media ….. the ball is on the side of consumers. Delta has lost more than one client, my friend.

]]> By: G-man http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-992 G-man Wed, 18 Aug 2010 18:07:22 +0000 http://socialbutterflyguy.com/?p=898#comment-992 Google - delta miss the first leg of my itinerary Google – delta miss the first leg of my itinerary

]]> By: DJ Waldow http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-989 DJ Waldow Wed, 18 Aug 2010 01:54:55 +0000 http://socialbutterflyguy.com/?p=898#comment-989 Yikes! Well, I hope my post will at least save you *some* money. Thanks for commenting. Just curious - how did you find this blog post? Google? If so, do you recall what your search was?<br><br>-dj Yikes! Well, I hope my post will at least save you *some* money. Thanks for commenting. Just curious – how did you find this blog post? Google? If so, do you recall what your search was?

-dj

]]> By: G-man http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-988 G-man Wed, 18 Aug 2010 01:50:40 +0000 http://socialbutterflyguy.com/?p=898#comment-988 Stupid missed 1st leg policy.<br>There is a slight chance that I'll miss the 1st leg of my multi-leg trip. I don't want Delta cancelling the whole trip if If I do. After reading your post, I'm going to book that 1st leg as a seperate trip, just in case. I just hope they will let me check bags to my final destination, since it will be done across 2 tickets. Thank for the Head's up. Stupid missed 1st leg policy.
There is a slight chance that I'll miss the 1st leg of my multi-leg trip. I don't want Delta cancelling the whole trip if If I do. After reading your post, I'm going to book that 1st leg as a seperate trip, just in case. I just hope they will let me check bags to my final destination, since it will be done across 2 tickets. Thank for the Head's up.

]]> By: DJ Waldow http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-982 DJ Waldow Sat, 07 Aug 2010 18:08:39 +0000 http://socialbutterflyguy.com/?p=898#comment-982 Wow. Wow. Wow. I just read your story. Crazy. Very sorry that happened to you (and your mom). I'll be sharing with my contacts at Delta (on Facebook, Twitter, and via email).<br><br>-dj Wow. Wow. Wow. I just read your story. Crazy. Very sorry that happened to you (and your mom). I'll be sharing with my contacts at Delta (on Facebook, Twitter, and via email).

-dj

]]> By: Meister9 http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-981 Meister9 Sat, 07 Aug 2010 08:54:30 +0000 http://socialbutterflyguy.com/?p=898#comment-981 I got fed up with them yesterday, and posted a page, <a href="http://mydeltaticket.com" rel="nofollow">mydeltaticket.com</a>. Then found yours - how similar! Worst airline ever. I got fed up with them yesterday, and posted a page, mydeltaticket.com. Then found yours – how similar! Worst airline ever.

]]> By: DJ Waldow http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-917 DJ Waldow Wed, 21 Jul 2010 01:10:01 +0000 http://socialbutterflyguy.com/?p=898#comment-917 Crystal - <br><br>What a great story about Packlate. As it turns out, I live in Salt Lake City ... about 20 miles from Park City!<br><br>As far as Alaska Air, I've travelled quite a bit in my 34+ years on this planet, but never once on Alaska. Heard wonderful things about them.<br><br>Thanks for your comments...<br><br>-dj Crystal –

What a great story about Packlate. As it turns out, I live in Salt Lake City … about 20 miles from Park City!

As far as Alaska Air, I've travelled quite a bit in my 34+ years on this planet, but never once on Alaska. Heard wonderful things about them.

Thanks for your comments…

-dj

]]> By: Crystal http://socialbutterflyguy.com/2010/05/19/my-delta-airlines-experience-where-did-all-the-humans-go/#comment-910 Crystal Sat, 17 Jul 2010 03:18:28 +0000 http://socialbutterflyguy.com/?p=898#comment-910 I love this post and it all comes back to old fashioned customer service and ineteracting with clients as you would want to be treated. I've had a couple difficult airline experiences, but nothing major and thankfully they were resolved. My favorite airline is Alaska Air, partially because they do seem the most "human" out of all airlines I've used for years. Although I will say my last flight I went to Customer service for a simply inguiry and was Snapped at by the lady behind the counter. I brushed it off and assumed maybe she was having a bad day and let it go. Thankfully I wasn't in any real need of help, otherwise I think that experience would of required a letter to Alaska air.<br>I believe customer service in the Travel industry should be #1 priority! I found this recently with a new booking company I used and immediately wrote a post on them after the Extraordinary service I got from a not so pleasant stay at a Lodge I booked through them. Here is the BETTER side of customer service and maybe something Delta should read on...http://www.travelersbarista.com/2010/07/true-customer-service-still-exists.html I love this post and it all comes back to old fashioned customer service and ineteracting with clients as you would want to be treated. I've had a couple difficult airline experiences, but nothing major and thankfully they were resolved. My favorite airline is Alaska Air, partially because they do seem the most “human” out of all airlines I've used for years. Although I will say my last flight I went to Customer service for a simply inguiry and was Snapped at by the lady behind the counter. I brushed it off and assumed maybe she was having a bad day and let it go. Thankfully I wasn't in any real need of help, otherwise I think that experience would of required a letter to Alaska air.
I believe customer service in the Travel industry should be #1 priority! I found this recently with a new booking company I used and immediately wrote a post on them after the Extraordinary service I got from a not so pleasant stay at a Lodge I booked through them. Here is the BETTER side of customer service and maybe something Delta should read on…http://www.travelersbarista.com/2010/07/true-customer-service-still-exists.html

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